Last Revised: December 18, 2019
At Mozeo, we respect your privacy. That is why we would like you to know how we protect the privacy and security of the information we collect online. Please take a moment to read the following questions and answers, which describe our online privacy and security practices in more detail.
1. WHAT INFORMATION DO WE COLLECT?
When you register with Mozeo, or purchase services through our website, you will be asked to provide certain personally identifiable information such as your name, address, email address, telephone number(s), so that we may confirm your identity, do business with you, and notify you of updates and offers from Mozeo. For our customers, you will in addition be asked to provide your credit card number and billing information.
Some of the services on our site are available without our collection of any personally identifiable information from you at all. Still, some information may be automatically collected by our web servers as you browse our site. Our web server automatically collects information known as "clickstream data," such as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We and our web service partner companies use this information in the aggregate to measure the use of our site and to administer and improve our site.
We also collect information by using technologies and methodologies that enable tracking. The tracking information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
2. HOW DO WE USE THE INFORMATION WE COLLECT?
Mozeo uses personally identifiable information in a limited number of ways. We use the information to complete transactions and to respond to your requests. The information collected is used to notify you of promotions or special offers, and to send you email updates and newsletters.
When we collect personally identifiable information, we may extract some of the information and combine it with other information, such as clickstream data. This combined information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this combined information is reviewed at an individual level.
We do not sell or release your personally identifiable information to anyone outside of our company and its agents, with two exceptions. First, to the extent permitted by law, we may disclose personally identifiable information to government authorities pursuant to a legal request, or to third parties pursuant to a subpoena or other legal process. Second, we may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, or protect the rights or property of Mozeo, our customers, our website, or its users.
Mozeo uses other technologies and methodologies to help manage online advertising. These technologies are provided by our ad management partners and enable our ad management partners to recognize a unique cookie, which in turn enables us to learn which advertisements bring users to our website. The unique cookie, if it exists on your computer, was placed there either by us or by another advertiser who works with our ad management partners. The information that we collect and share through the use of these technologies is anonymous and is used only to study advertising trends and effectiveness.
3. WHAT INFORMATION IS COLLECTED FROM CHILDREN?
Mozeo does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever. If a child provides us with personally identifiable information, a parent or guardian of that child may contact us by sending an email to: [email protected]
4. HOW IS THE INFORMATION COLLECTED ONLINE PROTECTED?
We take reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. When you voluntarily provide us with information while registering with us, such as your name, address, phone number, credit card information, your information is encrypted and transferred over a Secured Sockets Layer (SSL) connection, available on most browsers. The padlock icon found in most browsers will appear locked and the first characters of the website address will change from "http" to "https" if you are accessing a secure server. You should take care using email to send personally identifiable information to us, however, as email travels unencrypted and can be read by anyone who receives or intercepts it. Once your information reaches us, we store it behind a secure firewall that blocks access to the information from outside of our network. Only Mozeo-authorized individuals are allowed to access the information.
5. HOW CAN YOU ACCESS YOUR INFORMATION?
You can access and edit any of the personally identifiable information you've provided to us by logging in to your Mozeo dashboard and clicking on SETTINGS > MY PROFILE. There are also various ways throughout the Mozeo Dashboard to download your contacts or conversations.
6 HOW DO WE RETAIN OR REMOVE THE DATA WE COLLECT?
We retain personal or account information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, Mozeo will only show and retain up to 1 year of data in your account. It’s up to you to download or retain copies of your data as you go. In addition, we’ll refer to these criteria in order to determine the overall retention period:
When we have no ongoing legitimate business need to process your personal or account information, we will either delete or anonymize it or, if this is not possible (for example, because your personal or account information has been stored in backup archives), then we will securely store your personal or account information and isolate it from any further processing until deletion is possible.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties’ direct marketing purposes, and (b) the names and addresses of all such third parties. To request the above information, please contact us at [email protected].
7. HOW CAN YOU OPT OUT OF MARKETING COMMUNICATIONS FROM US?
While most of our visitors appreciate the services that registration on this site allows us to provide, we respect the right of each visitor to control how his or her personally identifiable information is used. If you do not wish to receive communications about special offers or programs from us, you can opt out at any time by clicking on a link provided at the bottom of the email communication or by replying with the word STOP to any text message communications.
8. DOES THIS POLICY COVER OTHER SITES LINKED FROM MOZEO?
9. IN THE EVENT OF A CORPORATE CHANGE IN CONTROL, WHAT HAPPENS?
Should there be a corporate change in control, through merger, acquisition or bankruptcy, you will be given an opportunity to decide whether your information may be used by the new party-in-control of Mozeo.
11. WHAT IF YOU HAVE QUESTIONS OR CONCERNS?