Text Messaging Inbox
Create two-way mobile communications
Customer service text messaging takes your mobile strategy to a whole new level. With this mobile service offered by Mozeo, you can directly respond to customer questions and concerns through text messaging. As your customers send text messages to your company, you can monitor and respond to the messages in real time through the online portal.
Make your business accessible with customer service texting
The customer service tool allows your company to provide helpful and quick responses to anyone who has a question or is looking for help. Give your business a competitive edge by serving your customers directly through the mobile phone. By integrating the customer service application into your mobile marketing strategy, your company can open a whole new platform for communication.
How Customer Service Texting Works
The customer service application is easily managed through Mozeo’s account center. Customer text messages are stored in your inbox and can easily be replied to online.
Convenient to Customers
To reach your business, mobile users simply text in with YOUR KEYWORD followed by THEIR MESSAGE. Text messages are automatically sent to your inbox to await your reply.
By opening up text messaging as a communications platform, you can decrease your call and e-mail volume while quickly replying to your customers in need of assistance.
Increase your customer loyalty by making your company accessible to the text generation and providing quick and personal responses.
Great Example - See how a nightclub in New York was able to integrate Mozeo’s customer service application into their mobile strategy.