Nannies Gone Mobile...
About College Nannies
College Nannies, the nation's largest nanny resource, Builds Stronger Families™ by offering a complete set of nanny placement, on-call nannies and professional babysitting services that lead to happy children and successful students.
The Challenge
College Nannies was looking for a better way to communicate with their current staff. With everyone’s busy schedule, and constant on-the-go lifestyle, College Nannies wanted a simple and effective tool that could provide real-time, up-to-the-minute alerts and notifications of upcoming open nanny positions. By providing these current updates, all their nannies could be empowered to manage their own schedules and the organization could respond even quicker to their customers’ requests.
The Solution
College Nannies knew that the mobile phone was the best platform to use for effective, real-time communication that fit perfectly with the demographic of their current staff. They found Mozeo through a simple web search, setup a trial account, and began piloting a program all on their own. Mozeo then reached out to them to make sure they had a solution that best suited their needs.
College Nannies were able to use the Mozeo Group Text Messaging applications directly without any additional setup or customization. Each College Nannies franchise is able to setup and manage their own staff and text notifications. The Mozeo group functionality even streamlines the setup process by allowing pre-approved, self-service text-in setup. Each Nanny franchise now has the power to easily send text message notifications through the Mozeo portal or directly from their mobile phone to all of their groups.
The Results
The results for College Nannies has been outstanding. College Nannies’ staff now has a more effective tool to receive notifications of upcoming jobs and postings so they can manage their own schedules when convenient. Thus, improving staff morale and overall employee satisfaction. More importantly, with real-time text message notifications, College Nannies can respond to their customers quicker and with better service.
Future Plans
Building upon the success of their current implementations, College Nannies is looking to expand their mobile initiatives to all of their networked franchises. They are enthused to work with Mozeo to fuel their future mobile presence.
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